Pet Peeve #2

Every now and then, I find myself needing to vent about a recent event that has irritated me. It doesn’t matter if you care or not but you’re more then welcome to add your comments or even share any recent pet peeves of yours in the Comments.

Purolator is a courier service owned by Canada Post. I’d love to complain to them directly but after being on hold for an hour on the phone, together with my inability to find an email address for them, and having received no response from @PurolatorHelp on Twitter, I have decided to turn to you, dear readers, for sympathy.

I ordered a desk online and it had been shipped via Purolator. I won’t even go into how Purolator takes 3 times as long to deliver things compared to other courier companies; I’m just going to vent about the delivery experience itself.

The day it was delivered a Penske truck pulled up and a very healthy-looking young man rang my doorbell and explained he had a delivery for me but it was too heavy for him to lift off his truck and he wanted me to do it. I’m NOT young (and I’m not saying how old I am – suffice to say MUCH older than him) and I have a bad back, so I explained that I was unable to assist and offered him the use of my dolly. He said he already had a dolly but it was too heavy to lift from the truck to the dolly.

I told him I thought it was being delivered by Purolator and he explained he was with Purolator (I think maybe they’re contracting out jobs, who knows). I finally said if it’s too heavy for you to lift, and since I’m unable to lift for you, I guess you’ll have to take it back and explain you’re unable to deliver due to the weight.

I think that confused him, but I wasn’t about to have a staring contest with him at my door, so I reiterated that he only had two choices – lift it off the truck himself or return it saying he was unable to deliver it, then I closed the door.

Five minutes later I heard noises outside my door and he had just finished putting the large box on my porch. The young, healthy man who had said the package was too heavy to lift off the truck to his dolly, had managed to bring it to my front porch, sans dolly.

So what was the problem? Was he really unable to deliver it? Is Canada Post outsourcing to incompetent individuals, or was this one individual so lazy that he tried to get an older, injured lady to do his job. What would happen if he was delivering to somebody in a wheelchair or walker?

Companies that take orders online for delivery take note – FedEx and UPS are willing to work harder for your business than a company like Purolator.

Are you listening @PurolatorHelp?

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This post by Suzette Seveny is licensed under a Creative Commons Attribution-NonCommercial 4.0 International License.




Ethics Lost

I’ve been thinking a lot about the ethics and morality that exist in our world today, or not.

We’ve been through Bill Clinton having oral sex in the White House, the Jean Chretien’s Liberal Adscam, Stephen Harper’s Conservativea circumventing the election rules, Martha Stewart’s inside trading, the head of Canada Post forced to retire because of outrageous expense reports, Brian Mulroney making deals with criminal people while in office, Worldcom’s accounting fiasco and the resulting aftermath, and so on and so on.

And now the Toronto Catholic School Board trustees, living high off the hog while they operate the school board on a deficit. Expenses such as car allowances, cell phones they’re allowed to keep, Dominican Republic vacations, extravagant dinners, and gold plated benefits. Even lingerie was expenses – now how does that relate to education?

Recently, Ryerson University wanted to expel a student who put together a study group on Facebook to solve an engineering problem they were supposed to work on individually. The school called it cheating. HELLO!?!?

Why are we surprised when we catch our children cheating or even wandering into grey areas? They see the news, they know what’s happening. It’s become the business style du jour. Grab what you can before they kick you out – if they catch you!

Call me naive, but I expect more from our government than having them act like pigs at the trough. I expect more from major corporations than having them think up more creative ways to screw us. And I really expect more from a group that puts a religious name on themselves. They’re greedy, selfish, pigs, marauding as pious Christians, which makes me sick.

I’m more sympathetic in situations where someone steals (call it what it is) because they are in financial need, but these are people who are already rich – looking to get richer. The people who end up paying are the poor and the working class.

How long are we going to take it? The only way to approach this situation is to start charging people AND SENDING THEM TO JAIL!! At least our children will then realize that it’s wrong. We need to draw a line in the sand and say enough is enough. Let’s throw out the corrupt politicians, and charge them for their misdeeds, or at least for breach of public trust. The laws were created for all of us, but authorities seem to leave the rich alone while they harass the rest of us.

Have we become such a complacent society that we will just keep taking this? The one thing I really hate about getting older and wiser is that I don’t like what I’m learning – what I’m seeing and hearing. I’m becoming disillusioned.

Am I the only one that feels this way?